10/10 – Hervorragend
Michelle W.
12. Sept. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Short stay but great stay
We had a quick visit to be with an ill family member. The location is perfect, in Buckhead near restaurants, and shopping. The building has tons of communal space to gather, 2 pools, and a grilling area. Customer service was great. The only problem is we checked in at night on Friday and internet was not working so we could not watch TV. We had a ballgame to watch the next day and were told someone would come out on Sat. but they were unable to. Then I called back and another CSR was able to problem solve and connect us to internet in another condo they own in the building. It saved the day! You need a key fob to get in and out, and I did not know to ask ahead for more than one. We had 4 people going in different directions and had to coordinate when we would back. We requested another but as it was a 3 night stay they could not get to us in time. In booking I would request 2 (if needed) so they are available at check in. It was a comfortable stay and just what we needed! The only negatives were that may need attention are that the main bedroom has a light outside that window and was very bright, a blackout blind might be nice for that room. The shower in the same room had some mold but was minor. Housekeeping may need to address that. Thank you for a nice stay at a stressful time.
Michelle W.
Aufenthalt von 3 Nächten im September 2024
