Diamond - Cypress Pointe Resort - 2BD

Cypress Pointe Resort
Designed for the ideal family retreat, Cypress Pointe Resort features spacious accommodations and kid-friendly amenities. The resort is conveniently located in the heart of Orlando’s tourist district, with easy access to Walt Disney World® Resort and other theme parks.


The spacious Suites at Cypress Pointe Resort are surrounded by convenient on-site amenities. Your comfortable stay at this resort includes access to a mini-market, massage therapy treatments, an activities department and a refreshing outdoor pool. You’ll also find world-renowned theme parks, blissful spas, luxury shopping experiences and international cuisine only a short drive from your Suite, allowing you to relax and play anytime of the day or night.

This unit is not necessarily the one in the picture; it will be assigned at the time of check-in. 

Guest Accommodation Information
2 Bed Acc Lockoff No Roll in Shower
General Room Amenities
Air Conditioning
Balcony and/or Patio
Ceiling Fans
King Bed
Queen Bed
Sofa bed in living area
Telephone
Voicemail answering service
Washing Machine/Dryer

Bathroom Amenities
Amenity Kit
Garden Tub
Hair Dryer
Shower

Full Kitchen
Coffee Maker
Cooking Utensils
Dishes
Microwave
Oven
Refrigerator
Stove

Accommodation Details
Maximum Occupancy: 6
Private Occupancy: 4
Size: 1300 sq. ft.

Accommodation Entertainment
TV(s)

Services & Amenities
Business Amenities
Copier (Fees Apply)
Fax
Complimentary
Coffee
Nearby Activities
Boating/Sailing
Bowling Alley
Fishing
Fitness Center
Golf
Golf - Driving Range
Golf - Putting Green
Hot Air Ballooning
Jet Skiing
Mini Golf
Movie Rentals
Nightlife
Parks
Parks & Attractions: Orlando's famous attractions are just minutes away, Walt Disney World, Universal Studios and Sea World.
Picnic Area
Restaurants
Shopping
Spa
Tennis
Theatre
Water Sports
Nearby Services - 5 Miles/8 Kilometers
ATM / Banking
Beauty Salon
Car Rental
Currency Exchange
Dry Cleaning
Gift Shop
Grocery
Medical Facilities
Snack Bar
Spa
Supermarket
Wedding Facilities
On-Site Activities
Activity Center
Barbecue Area(s)
Basketball
Fitness Center
Fitness Center (Age Restrictions Apply)
Lake
Movie/DVD Rental
Pickleball
Picnic Area
Playground
Shuffleboard
Tennis
On-Site Services
Activities Dept.
Cash machine / Banking
Concierge Services
Guest Services
Housekeeping Schedule/Service Optional daily housekeeping service is available for a nominal fee. Call Front Desk to schedule.
Massage Services
Mini-Market/Convenience Store
Parking On-Site (charges may apply)
Safe Deposit Boxes
Security
Wi-Fi (charge)
Wi-Fi (included in resort fee)
Swimming
Heated Outdoor Swimming Pool
Outdoor Hot Tub(s)

Latest News
 Travel Alert

Before you travel, please check any travel advisories and local, state/province and country government mandates such as vaccination and face-covering requirements, which might impact your vacation plans.

 AMENITIES ALERT
As part of our efforts to enhance and maintain Cypress Pointe Resort, the Volcano Pool, hot tub and playground area are anticipated to be closed from October 15 to December 15, 2023, while the volcano is functionally restored. During this time, on-site Guests can still enjoy both pools at Grande Villas, a Hilton Vacation Club by obtaining an access key at the front desk of Grande Villas. We apologize for the inconvenience and thank you for your understanding.

Dining
Restaurants & Lounges
Concession
Gas Grills
Restaurant
Arrival Information
Check In/out
24 Hour Reception
Check In Day: Owner - Friday/Saturday/Sunday
Check in time: 16:00
Check out time: 10:00
You Need To Know
Prior to checking in:
- Smoking Policy: All guest suites are non-smoking. Smoking products of any kind, including, but not limited to, any electronic smoking devices, are not permitted. Please understand that you will be charged a cleaning fine of $500 as a result of any damage caused by smoking inside guest suites.
- Please note that every attempt will be made to accommodate requests for suite location and early arrivals; however, these requests are based on availability and occupancy. Unfortunately, the resort is unable to guarantee room location.
- Minimum age requirement for check-in is 18 years of age.
- Pets are not permitted and strictly enforced with the exception of working Service Animals. Certified Emotional Support and Therapy Animals are not allowed.
- All reservations that have an alternate guest checking in should make prior arrangements with the resort. A car is necessary to fully enjoy the area. Due to limited parking spaces, no R/V, trailer or oversized vehicles are allowed.
- Package handling fees information. A guest may ship up to five (5) small packages or envelops to the resort at no charge, for arrival 3-5 days prior to check-in. The packages must specifically include the name of the registered guest and the check-in date. All packages received in excess of five (5) may be subject to a storage and handling fee of $10 per package. Packages that are received prior to 3-5 days of the guest's arrival may also be subject to this same storage and handling fee of $10 per package. In addition, all packages that exceed a reasonable size or weight (medium size box) will be subject to a higher price, up to $50 per package.
- This resort does not have elevators. There are 3 floors in each building.

When checking in:
Hotel Guests and Exchange Reservations:

- At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card for a $200 security deposit and a daily $20 plus tax resort charge will also be required (cash is not an acceptable form of deposit). Daily resort charge will be added to the room rate and includes: Guest internet access, shuttle service to select theme parks (Disney, SeaWorld and Universal); mini-golf; sports equipment (tennis, basketball, pickle-ball, shuffleboard); barbecue equipment; PressReader.
- Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation.

Owner Weeks and Member Points Booking:

- At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card will also be required as a security deposit (cash is not an acceptable form of deposit). Resort charge will be waived when staying on your owner week or member point reservations. A resort charge of $20 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation.

Resort / Hotel Details
Management
Resort Manager: Lori Lo Duca
Resort / Hotel Size
Number of Accommodations: 336
Number of Floors: 3 (No Elevators)
E-mail
Concierge E-mail: CypressPointe@hgv.com
Rental E-mail: Hotel.Reservations@hgv.com
Reservations Department: CypressPointe@hgv.com
Phone
Concierge 1.407.597.2700
Rental Phone: 1.800.438.2929
Accessibility Corporate Statement

We are committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
Making appropriate enhancements to resorts and resort plans.
Improving internal awareness and training.
Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
Communicating with our members via regular disability forums and surveys to identify areas for improvement.
Producing compliant literature and communicating within the same guidelines.
Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

We own or manage some of its listed properties; for others, we allow bookings of properties that are separately owned or managed. For those properties, we may not have accurate or complete information about accessibility features available, and regrettably cannot assume any responsibility for any features or policies at those properties.

For properties that we own or manage, we have ADA amenities available.