2/10 – Ungenügend
David C.
29. Jan. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Rip off
I would stay away from this company. They do not value there customers. I checked into to my rental unit and noticed it was unusually cold. The thermostat was showing 59 degrees f, I tried to adjust it and no matter the number, it stayed the same. I called customer service and they informed me that it's a known issue and space heaters were given to heat the unit. BIG FIRE CONCERN!! There was not enough space heaters to heat the unit. I could not get the temperature above 63 degrees. There was a wood burning fireplace but no firewood and no recommendations of where to purchase some. I was told there was humidifiers in each room to help with the space heaters...nope empty boxes. The closets had construction supplies in them and there was nowhere for personal belongings. The furniture was stained and outdated. The kitchen was not stocked and there was no baking sheets to utilize the oven. The skillets were so distorted that you couldn't cook on them safely. I searched the unit for a fire extinguisher, in case of a fire started while using all the space heaters. NO FIRE EXTINGUISHER WAS EVER FOUND!.There was black mold in the main hallway and when I brought it up, the manager Kerry acted like it was no concern. The unit claimed there was a smart tv...far from it. You could not stream any apps! The beds were awful! Its seem like all the funiture was from a garage sale. Even the front door handle was broken. That's a cheap part to repace! It just shows they do not take care of the
David C.
Aufenthalt von 2 Nächten im Januar 2025
