6/10 – Okay
Chalee B.
23. Dez. 2023
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Mice and poor service.
Apartment is as described per pictures. It is located on a convenient street for shopping and eating. Some really cool history. There are homeless people everywhere and a camp about a block away.
First night we got in late. Apartment has huge cold drafts, but good window coverings. Even with that it’s hard to regulate the temperature. The bathroom sink would not drain. We let Sam know immediately. Then there were mice later seen running across kitchen floor and going under cabinet/fridge area. Sam apologized, and said he’d send pest control and a plumber following day from 11-4pm. We waited all day and no one came. We asked them to at least drop traps off. After the no call no show, Sam said there was an emergency and he’d like it if these things could be fixed after we checked out several days later. We said no. So the following day they sent a plumber to unclog sink and chisel away erosion in pipes. But still no traps. There are large holes near fridge, wall and behind with active droppings. Sam would say the right things via text, but no actual help or customer service. It is too expensive to hang out with mice and not having a sink for 3/4 nights there. As far as some previous reviews on how loud it is, this is true. The upstairs tenants woke us up daily, and the outside homeless people screaming was definitely an attention getter. The location was the best part of the stay. However, I would not stay here again.
Chalee B.
Aufenthalt von 4 Nächten im Dezember 2023
