4/10 – Schlecht
Addy P.
19. Feb. 2025
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Not a good fit for our group
We booked our stay through VRBO, but was immediately enrolled in another account with the host, Evolve Vacation Rentals. I was advised that I would need to reach out to the host separately from VRBO for assistance. I never received check-in information. I had to call the day of and request them. The driveway and sidewalks were not at all treated for snow and ice. Hauling in luggage and ski gear for 5 people on an inch of ice was incredibly dangerous. The host should have salted and removed the snow. The house appears to be a leftover of someone’s personal belongings as opposed to an actual vacation rental. As if someone’s late grandmother used to live there and they left behind what they thought would be useful for short-term renters. This is not the same as someone who has intentionally made a home intended for vacationers. Needs serious updating. There were bible verses all over the home. While I respect anyone’s freedom of religion, this includes freedom to live without being inundated by someone else’s religion. As a “vacation” home, this space should be neutral for everyone to feel comfortable. The host never once responded to my messages, including when my friend fell through one of the dining room chairs. Multiple chairs at the dinner table were falling apart and were not safe to use. Having to use a keypad to get into the gated driveway was a huge hassle. We would not rent this house nor book a home hosted by Evolve ever again.
Addy P.
Aufenthalt von 3 Nächten im Februar 2025
