2/10 – Ungenügend
Marrianne C.
2. Okt. 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Horrified
We were greeted at the door by a very drunk Curtis (as in staggering drunk) who proceeded to give us grief about where we had parked and what time we had arrived as he was expecting us earlier. We advised that we can’t see a thing as far as parking goes – it truly was pitch black and that we all had to work that day before we could take off to get there.
The property itself is absolutely disgusting. It is filthy, infested with flies and cockroaches which the owner is trying to claim are wood beetles, and there is absolutely no question the property is infested with cockroaches. The sheets were filthy, and had obviously not been washed with stains and flies inside the sheets, around the room and to complete the whole look, dead flies littering the floors.
After swatting approximately 30 – 50 flies in the main living room which was gross enough, we then noticed the cockroaches, at which point we fled. VRBO consider this a minor issue and not worth reimbursement and the owner will not take any responsibility so we are now out close to $2,250 for the rental, our weekend completely ruined and some of us having spent almost 5 hours just to get there. Our collective recommendation is DO NOT USE VRBO and definitely NEVER BOOK THIS PROPERTY. I have never seen anything quite as disgusting as this in my life.
To the owner and to VRBO, we are absolutely horrified that you would allow this property to be rented from your site and disgusted that you consider cockroaches acceptable.
Marrianne C.
Aufenthalt von 2 Nächten im September 2024
