4/10 – Schlecht
Farrah B.
24. März 2025
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
For the birds
The pictures posted online are NOT completely accurate. We had multiple issues during our stay:1) Tub wouldn’t drain so we had to scoop shower water out with buckets.2) A toilet overflowed and leaked thru a ceiling vent causing 2 bathrooms to be serviced.3) Hot Tub had sand in it upon first look 4) Outside water Spicket did not work5)The gates for the pool area provide little to know safety6) The pool was non operational but did not realize that until we arrived. I had texted the broker and asked if the pool was heated or an option and was told NO. However, the broker did not disclose the pool was not even open for the dates we booked.7) The cleanliness of the place was okay, floors should have been mopped and other basic cleaning was barely noticeable. 8) Paid 444 for linens/bath towels AND there was ONE towel/wash rag/floor mat PER Bathroom! 9) The broker did NOT furnish toilet paper or paper towels.and that was not communicated prior to us running out. This required us to purchase bath towels for the duration of our stay. 10) The beds were HORRIBLE! It was like sleeping on a futon. Even tried to see a chiropractor while on vacation bc of the sleeping accommodations but none would take out of towners. Pillows were flat as an ironing board. Bedding was minimal and required us to buy blankets during our stay. Some of the pillow cases were yellowed and disgusting. 11) Tv remote for upper living room was missing and never found even when maintance finally came.
Farrah B.
Aufenthalt von 7 Nächten im März 2025
