2/10 – Ungenügend
Nadeeka D.
9. Juli 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Never trust and would not recommend this owner/property
I have been travelling through out Australia for a long time. I am a health professional who travels and works for rural communities.
The issues we have faced with this owner:
-The description given on the site is including good facilities/heating etc is not true. The property was unclean with ants, unsafe power plugs everywhere lying around, heating not working.
-I complained about the ducted heating issue to the owner at the same time I stepped into the house. Evidence attached in re to all correspondence in order.
- The owner sent his cleaner to look into the issue. but not a professional to check it.
-We had 2 kids and an old mum who really needed comfortable heating, hence we started using the heaters on site/electric ones. After using one in each room, the switch board tripped off, and the owner advised that its overloaded and in writing he emailed me how to switch on the board, which should not be done by a visitor to the property as its not at all our responsibility and on a cold weather day, my husband would have been even electricuted and caused a big risk. The property is not safe to live in , if the equipment in there which is kept by the owner cannot be used.
-Owner made us suffer in cold weather in that house and was very inhuman not letting us check out to find a comfortable place, although the property issues were his fault, did not care how uncomfortable our family was.
-Noted that a previous customer also faced the same issue in Dec 2022. PLS DONT GO HERE
Nadeeka D.
Aufenthalt von 6 Nächten im Juli 2023
