2/10 – Ungenügend
Abby S.
18. Feb. 2025
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Awful Experience - DO NOT STAY HERE
DO NOT STAY HERE IN THE WINTER MONTHS!! When we arrived to the cabin it was completely inaccessible. We had 2 SUVs with 4WD, snow tires, and chains and could not drive up the long driveway. After 2 hours of digging cars out of the snow in the dark we parked at the road and carried our things up. It’s an extremely steep hill up and the stairs were totally covered in ice and snow - I didn’t even realize there WERE stairs for the first day. I would have cleared a path myself but there was no snow shovel, ice or sand.The listing advertises a loft with a fold out bed. The fold out is completely broken (and also probably 30 years old). The netting that holds up the mattress is ripped out so if you lay on it the mattress sinks to the floor. We slept on the floor for 2 nights.After 2 days the management company finally sent someone out but he basically just acknowledged the bed was broken, apologized and couldn’t help us. We left a night early because I didn’t pay to sleep on the floor. I asked for a refund for the cost of that third night and did not get it. The management company is pretty hard to get a hold of. It’s a 1800 number. If you look up their reviews for other locations it’s awful. There’s another phone number listed at the house but it’s just a dead line.This place also needs a proper cleaning. There were lots of candy wrappers, balled up tissues etc under the beds or in the corners. Even dried up contacts on the nightstand! Yuck.
Abby S.
Aufenthalt von 3 Nächten im Februar 2025
