2/10 – Ungenügend
Serena B.
26. Feb. 2025
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Highly disappointing
After a long day of travel not being able to even find a spot to unload the car didn't start the experience off on the right foot. The white gate which was black where it needed to be touched and the house was in need of serious maintenance and proper upgrades. The door was confusing as it had to be opened up. When you open the door the combination of musty and pot smell hits you instantly. Our rooms we were set up so that everyone had to come in and out of one bedroom and that in order for the ppl in the second bedroom to access that balcony or bathroom they had to also come through that bedroom. The shared balcony was hard to access, and leaning with peeling paint, and didn't feel safe. The pictured balcony over the pool isn't part of this set of rooms. The window AC unit was loud and inefficient, and one was crooked with a overflowing pan under it. No AC in the bathroom so the door had to be left open or it was unbearable as there was a gap under the outside door. The floor and ceiling showed signs of previous leaks. Cobwebs everywhere. The fan could only be adjusted by standing on the bed as only the second bedroom had a remote. It was the second day when we discovered the problem with the TV was that there was no cable remote. Our hope for the pool being cleaned was squashed when we discovered the filter not on and the pool was still full of leaves and the whole pool deck was not as pictured. We spent more to stay at this property with no parking for the pool and balcony
Serena B.
Aufenthalt von 2 Nächten im Februar 2025
