2/10 – Ungenügend
Katie B.
29. Aug. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
MOLD IN KITCHEN!!!
We rented this property with our two small children. When we arrived, the first thing I noticed when walking into the kitchen was black mold around the top of the microwave. I opened it up and it was all over the inside as well. This was absolutely disgusting. Not only could we not use the microwave but the dishwasher also did not work. Two out of the four appliances in the kitchen were completely unusable. We paid to have a fully functioning kitchen, which we did not get. I reached out to both the property manager and RedAwning, which is the 3rd party that facilitates the rental. No one provided any solution or cared to even respond to me. I was later told by RedAwning that the property manager confirmed everything was cleaned and resolved. That was a lie because nothing was addressed during my stay and if something was done after I checked out, I can almost guarantee it wasn’t resolved per health department code. I wanted to post this review because I do not want another family to go and stay at this rental without knowing about black mold in the microwave. Mold needs to be mitigated, this mold was in a microwave where food is cooked. A basic wipe down is not sufficient enough to resolve the mold. I am horrified thinking what could have happened had I given my kids food that was cooked with black mold. I would highly recommend staying elsewhere.
Katie B.
Aufenthalt von 12 Nächten im August 2024
