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6/10 – Okay
Sara B.
18. Feb. 2025
Nice home - Management left a lot lacking.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The home itself was good. Most of the home was well furnished and easy to use. A few things were lacking, such as functionality in the primary bath, but overall it was comfortable. The primary bed and bedding were worn out, but the other guests did not have the same feedback in the other bedrooms. There were issues with the management of the home starting with check-in instructions being sent less than 24 hours in advance. We had to pick up physical keys from an office where dozens of other envelopes with full keys, names, and addresses were in the same lock box. It felt very unsafe that anyone knew where we were staying, could have grabbed a key, and we wouldn't know. It is so easy for every property to have a key code on the door, I don't understand why this is still an issue. We arrived at the property to an unplowed driveway that we were unable to park in. The property did not have any snow shovels and maintenance was unreachable. During our stay in the home I emailed management with a list of other issues and never got a response. This is a nice home, but the management is severely lacking. I wouldn't rent this home again for this sole issue.
