4/10 – Schlecht
Christine D.
8. Juli 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit und Check-in
Lots of issues that aren't being fixed because rental is for sale
We were two families staying in this unit for a long weekend, and were sadly disappointed by the conditions of the rental. It was very outdated, and things were broken, but the property management company isn't interested in fixing them because they unit is on the market to be sold.
The check-in process was complicated (you have to go to their office in town and return keys there too). We've stayed in 4 VRBO's this year, and this was the only one that did not meet or exceed our expectations.
We contacted them with a laundry list of issues which weren't addressed during our stay -- e.g.,
1) Refrigerator with broken ice maker
2) No screens or broken screens on windows -- this was an issue because they don't have A/C so you have to open the windows for air.
3) No fans in 3 of 4 bedrooms -- every VRBO rental I've ever stayed in had some sort of fan or box fan for each bedroom. They refused to supply this, even without A/C.
4) Humidifiers provided have clearly never been cleaned and were moldy, we were told they'd be available, but ultimately they were unusable.
5) Dirty comforters on a couple of the kids bunk beds. It seemed like they hadn't changed some of the bunk bedding in months. They did come and take the comforters but did not replace them.
7) Old gas oven smelled very strongly of propane when in use
8) Blinds and lamp that didn't work in the kids' bunk room
Christine D.
Aufenthalt von 4 Nächten im Juli 2024