4/10 – Schlecht
Sherry C.
3. Apr. 2024
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
No TV or Internet
Our family stayed here 3/28-4/1/24 for Easter. You cannot beat the location on the beach. The beds were comfortable (ours was memory foam) and for the most part, the house was clean. However, we quickly learned there was no router so we had no internet or TV (during March madness). I guess the house had just been sold and the new owners took it out for whatever reason. We had to go into town a few times just to do emails, which took away from our family time and the guys missed out on March Madness. We checked in after the office closed but left a message and a few more on Good Friday. Finally, someone called us back on Saturday and apologized but short of putting an antenna up, they said there was nothing they could do. I was told that the manager would be in touch with me to make it right, but 2 days after checkout, I still have not heard from them. Very poor communication all around. Also, the kitchen was stocked but with very old rummage sale-type items. No hot pan holders so I had to buy some. All of the dressers were old and musty so we didn't use them. One of the bedrooms did not have a closet. Nicely decorated but the furniture was old. The light in the refrigerator didn't work. The showers were nice and updated, even though the master was a bit small. Overall, I felt it was overpriced for what we got, no TV, no internet, and poor communication from management. Would not stay here again.
Sherry C.
Aufenthalt von 4 Nächten im März 2024
