We have stayed at the Caribbean Resort a dozen or more times over the years, and this time chose to stay through through VRBO, thinking that the unit would be a little nicer if it was owned by someone other than the corporate hotel. It wasn't. But I will give them credit where it's due. Check in was super easy. No waiting in line in the lobby. I was emailed a code ahead of time, and was able to go straight to the room to put in the code and get inside. Simple. It kind of went downhill from there. The parking passes were on the counter, as advised, but the room was hot. I turned down the AC but nothing blew from the vent in the MB. The room itself was identical to the regular hotel rooms, and the towels seemed even thinner. The first night, we were sweating all night. I messaged in the morning and they sent out maintenance the next day. Air got slightly better, but we still bought a fan. The second morning, we had to take cold showers because there was no hot water. We called, they sent maintenance, but then he told us the water is for the whole hotel, so...not sure why they didn't say that rather then send maintenance but whatever. The hotel fixed the problem overnight, and we had hot water the next day. The third day, from roughly 1:30 pm - 6:00 pm there was a jackhammer doing work in the unit above us. Again, not their fault, but still...there was paint peeling on the walls, something dark growing around the ac vents, and the new "covid housekeeping" regulations apparently also mean they can't vacuum the hallway, because there was a broken cracker in front of the unit next door for at least four days. All of that being said, I hate that I didn't like it because the location is great. I love being a mile or so from Broadway, and an easy drive down to the boardwalk. The Shipyard tiki bar is great. The view is great (although the other end of the hotel is better, without another hotel next door). Starbucks across the street is super convenient. But with all that being said, I think we will find a new place next year. But I'll definitely still visit the Shipyard Tiki bar.