Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Pocono Vacation Rentals is your only choice for vacation rentals in the Pocono Mountains. Here is why: We initially rented a property in Lake Harmony on AirBNB not through Pocono Vacation Rentals. This proved to be a total disaster. The property infested with mice, the mattresses were at least 40 years old, we were told to bring our own propane, the property had no dishwasher and was completely mismanaged. (The property had a 4 5 star reviews, must have been written by the owner himself). Long story short, Pocono Vacation Rentals and team set us up with a clean, neat and well managed property. THEY DID THIS ALL IN ABOUT 2hrs! Further, this company was so diligent that when on Christmas Eve the fire alarm was beeping in the kids room. Team Members from the company arrived around 7pm and took care of the issues. Even though, we said we could live with it, given that its Christmas Eve. I can't not say enough good things about their work ethic and desire to please the customer. We have an amazing rental experience!