2/10 – Ungenügend
John W.
27. Sept. 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Less than expected
I would give this a half star if I could. While the pictures showed a cute apartment it was less than that. We were told we would be greeted by the manager of the apartment, but never saw him although my husband had several talks with him. There was no paperwork welcoming us to the complex and what was available or what was not like no WiFi. We didn't figure out the lights in the hallway until we had been there several days.
The furniture was very old and uncomfortable. There were few linens and one bed was made with too small a sheet so it rolled up and eventually ripped. The pool was non functional although it is listed. There was no dish soap for dishes, no replacement bags for trash. The noise in the complex at night was ridiculous and would start at 3AM and go on forever. Parking was a nightmare initially, but that resolved. Our shower head was broken, the clothes washer was broken for the whole stay so we had to use the local laundromat. The utensils for cooking were in terrible shape, so cooking just couldn't happen. Over all a gross disappointment and not worth the money. For older adults who have higher expectations about where they are staying this does not fit the bill. How this unit passes a VRBO standard is beyond me. If this is Portimão's VRBO standard then this is disappointing. Don't waste your money on this unit. There are better available.
John W.
Aufenthalt von 16 Nächten im September 2023
