8/10 – Gut
Leah W.
1. Mai 2024
Gut: Sauberkeit, Check-in und Lage
Pretty apartment- but with some glitches
Apartment was very clean and looked similar to pictures. We didn't use the kitchen, but bathroom facilities worked well. Bedding was clean and windows had blackout shades. Mattresses have not been updated, and the double bed had two huge indents in it on both sides of the bed. Apartment is located near many restaurants and a pharmacy and a short walk to the Cathedral and other points of interest.
The apartment is located on a main road which is busy from 8am until late at night. Although the reviews said the apartment was quiet, we often found that the noise went until 2 am and then on Thursday, the garbage trucks started up around 5am.
Iloftmalaga works to communicate affectively with renters- but because there are many people working at the company, information is not communicated well between people. I was asked to register for the apartment about 2 weeks before rental date- which I did. Two days before arrival, I was again asked to register. Finally, when I arrived at the office, I was told I hadn't registered. When I insisted I had, they finally found the documents in their system.
Finally, Iloftmalaga included a security deposit in the cost, which they said they would return. However, the deposit was not returned until I asked for it 10 days after checking out.
Leah W.
Aufenthalt von 5 Nächten im April 2024
