6/10 – Okay
Emily B.
25. März 2025
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family trip to Miami
This is a condo at the Fountainbleu. You’re not a “hotel guest” and many of the benefits of the hotel are not extended to the VRBO renters such as the complementary water sports. The unit is spacious and has a good view from the balcony, but it was not as clean as we had hoped (it needed a good vacuuming) and there is some wear and tear (i.e. the caulk is coming off in the shower and there was mildew around the edge). The elevators are very loud and you can hear them running all evening. During or entire 5-day trip, two of the four elevators were broken which was very frustrating. Several times, we waited for 10 minutes for an elevator with room for all four of us, and we ended up walking up the 10 flights of stairs a few times during the busiest weekend times. I let the owner know but she was not apologetic. Based on conversations we had with several people who had stayed there before, the elevators are often down/broken.It was a nice trip, but we won’t be returning to the Fountainbleu.
Emily B.
Aufenthalt von 4 Nächten im März 2025
