6/10 – Okay
Richard D.
25. Okt. 2024
Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Lage
Comfortable stay except...
The property was fine but the location had issues. It was 1 block away from a church with loud bells that rang on the hour (except for nighttime) plus other times that seemed like it might have been a bell-ringer in training???
One evening we were unable to return to the property due to a church event where police had blocked off entry to the entire area. Due to a huge turnout, there was no parking available within walking distance of the property so we spent the evening in nearby Santa Cruz. Had we been warned, we would not have left the property that day.
I thought cleanliness was OK but my 2 female friends freaked out over the huge cockroaches so I promised I'd mention it.
I suggest you make sure you have the correct number of guests when making a reservation. Our guest count increased from 2 to 3 when a Portuguese-speaking friend agreed to join us. I was advised in advance that this would cause the price to increase by 20 euros/day which was requested in cash or bank transfer outside of VRBO. This didn't sound right so I checked with VRBO who said they don't allow payment directly to the owner. The owner then submitted the charge to VRBO and I paid VRBO using my credit card (instead of cash to the owner). This was the only reservation that increased the price due to the additional person (we stayed in 3 different properties during our Portugal trip). The other 2 property owners graciously said there was no change in price for the additional person.
Richard D.
Aufenthalt von 12 Nächten im Oktober 2024
