Home & grounds were elegant/beautiful as pictured (grass cut, 2 ft high weeds in shrubbery areas). Entry code didn't work upon arrival & no manager was available. Owner response to our urgent calls & text messages was slow. At 7:00 pm, I was panicking. Upon entry, we found home was NOT cleaned prior to arrival. Found dirty dishes in dishwasher & wet towel in (dirty) bathroom. Before going to bed the first night, we had to wash sheets & towels and make beds (after removing musty wet clothes from washing machine). Laundry room was dirty & overflowing with family laundry. Found musty smelling basement rooms with dehumidifier not working; beds not clean/made, pillows missing, bathrooms really filthy, rooms not vacuumed, walking barefoot in house left feet immediately black, no propane for grill, kitchen floor & oven very dirty, leaky dishwasher, refrigerator was old (needed cleaning) & couldn't get temperature below 58 degrees, even unopened overnight. Owner said he'd work on finding cleaning help in the morning. I expected him to locate cleaners that evening to schedule them to arrive early the next morning as additional family members would be arriving from overnight flights & needed clean accommodations. Morning after arrival, we had to wash more sheets & towels (poor quality), scrounge for pillows (old), and make their beds ourselves. Inadequate linens. Owner sent a friend to do emergency cleaning on 2nd evening of our stay. She brought propane & immediately left to purchase a dorm-sized refrigerator; then cleaned bathrooms, tried to clean up rat droppings from upstairs bedroom floor, (no vacuum in home so couldn't get it all off carpet) and picked up dirty laundry that had been left in entry hall. It's a big house, so she couldn't get much done in just a few hours. Master bedroom & bath were large & elegant, but had no closet space available for our use & all drawers contained owner's possessions. Rooms had loads of cobwebs, piles of dead bugs in window sills, and dusty sofas. Home has large dog beds & pet chair covers, so allergy issues. Couldn't find an iron or coffee grinder. Needed lg pasta pot and extra frig for drinks. Poor mattress quality in basement bedrooms. We didn't have another place to go or we would have left. Property could be a terrific place to stay if it was clean & maintained. Enjoyed the play room & spaciousness of the home. We tried to make the best of it, but still ended up having to throw out food due to bad refrigerator.