4/10 – Schlecht
Devin W.
24. Sept. 2024
Gut: Lage
Bad experience but good location.
The location and view from the terrace is great. Unfortunately we had a terrible experience.
Passports are required to be shown at arrival, not a problem. Host was out of town. Getting into the unit alone was easy. She text me before hand, gave good instructions but didn’t mention passports. Second day, I get texts from a new number saying it is the host and they need pictures of passports, red flag. Seemed like a scam. Number called me but no voicemail, odd, I had already talked to the host on the phone. Voicemail would have been proof.
Two days later, fiancée was about to shower and I was changing. Before I get dressed a man, NOT the host, unlocks the door and steps in. It is a studio, 1 small room, bed 6 feet from entrance. No knock and he did not ask to enter. Asked who he was while I got dressed. He couldn’t communicate with me but said he was there to clean. I was NEVER told prior to the rental of a cleaning service and didn’t need it. I told him to come back after the rental was over.
10 minutes later he came back, said he needed to take pics of our passports. I said no, closed the door. We packed and left immediately even with four days left. He was waiting at the bottom of the stairs when we left. The host didn’t reach out until I text them first about it. They did try to reach out on VRBO on day 2 for the pics.
The fact he showed up, did not knock, had his own key, let himself in and also wanted pictures of our passports was beyond unacceptable. We felt unsafe.
Devin W.
Aufenthalt von 6 Nächten im September 2024
