4/10 – Schlecht
Tobias G.
25. Aug. 2020
Gut: Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
A hustlling criminal agency for a well-located flat
We stayed in this flat one week as a group of 7 people, age 23 to 28:
- wonderful roof top terracce directly at the pedestrian zone
- the water boiler has a small capacity, so only cold shower after the first lucky person
- the kitchen has enough equiptment, but essential things like cuttibg boards are missed and some of the bug pots have broken off handles, so cooking an adequate amount of pasta for 7 people is a little bit dangerous
- a dishwasher was there, but in a quite dirty condition
- the sink's drain was almost blocked
- generally the equipment can be considered as old and strongly used
- good and spacious refridgerator
Now to the hustle of the Eurovacanze Agency:
- check-in seemed to work well, but a never mentioned deposit (X€) and cleaning fee (Y€) was asked (that was what I've been told), although all bills were included according to FEWO
- I only recieved a handwritten receipt for the "deposit" after asking and the trick was, that they wrote there X€ for cleaning fee!
- Without any Y€ cleaning fee receipt, and only with the receipt with the X€ cleaning fee, they hustled the whole amount...
