2/10 – Ungenügend
Thorsten W.
29. Mai 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Lage
Unfair owners and one of the worst experiences we ever had. Stay
We do not recommend this place for a very important reason: the attitude of the owners, who probably never hosted a family with a small 4 years old child. We always clean everything before we leave. Unfortunately, at the end of our unhappy vacation 150-euro deposit was charged with the reason we left the house dirty (which was not the situation – the arguments were just ridiculous and not fair). We suppose that this is some tactical behavior from the owners to earn more money from the guests. We are small family with 1 kid and not a partying group of 10 drunk students.
Here is our short summary:
1) The pool itself has sharp edges usually there are tiles or a special pool frame. This makes it dangerous to leave the pool especially for kids. During our stay of 10 days and taking into consideration that this May 2023 in Spain was very windy and stormy, the swimming pool was NEVER cleaned by the swimming service. We never experienced something like this before. Usually there is always a cleaning service at least 1x in the week who is coming and when the weather is bad good holiday owners are sending the cleaning service extra to make the stay of the guests as comfortable as possible but this was not the case. Even at the arrival the pool was dirty and with small rocks inside. Of course, after so much storm and wind the pool was extremely dirty at the end. The owners criticized us for a couple of small toys left in the pool (which were taken away by the stormy wind in the night
Thorsten W.
Aufenthalt von 9 Nächten im Mai 2023
