6/10 – Okay
Barbara K.
26. Sept. 2020
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Mixed feelings
First of all: This is obviously a place of love. There is noticeable personal history and taste in many details - the decoration, the book shelf, the music, ambient lights, even the spices in the kitchen. All of that makes for a homey, cozy atmosphere. Also easy to start tours from there. Fast internet helps with online planning.
And then: The cottage could use some practical love. The heating / warm water broke down and had to be repaired while we were there. Surfaces were sticky or greasy. Toilet brushes were dirty. Repairs and cleaning took away significantly from our vacation time. The bathroom was wet, although we kept ventilation running despite the noise it created – traces of mould and advice to ventilate indicate a general issue. Sadly the bathroom window could not be opened, whereas other windows were leaking. Thermostats for heaters in bedrooms could not be turned off individually, so heating the cottage heated up the bedrooms, too.
Again: It's a place of love, and fortunately several issues would be easy to fix with maintenance, cleaning, minor technical upgrades (thermostats, electrical air dryers).
Surroundings: The images appeared to us like a secluded place. It is not. A road is running right outside with all day traffic (business, vacationers, busses). So while we could find serenity in the mountains and inside the cottage, we were less fortunate outside the cottage for a quiet reading day in the sun between hiking tours.
Barbara K.
Aufenthalt von 7 Nächten im August 2020
