6/10 – Okay
Sally H.
8. Mai 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
A little disappointed
There were 18 of us & we were really excited about this trip. It wasn't horrible but a bit of a letdown. None of the the TVs in the BRs worked. It took hours to figure out the LR TV & the internet was so bad, it caused TV to buffer & repeat constantly. Theater room did not work at all - huge disappointment especially for the kids (finally sent someone out 2 days before our trip ended after multiple emails) but internet issues still prevented watching it. The lady we spoke to the 1st night told us the internet was really bad there, so not to expect much. This should have been disclosed. 18 people in one house with sketchy internet & no TV. The house is decorated lovely, but the furniture outside is tore up really bad. The pool looked MUCH larger in the photos as did most of the rooms (different lenses & angles were used to make everything look larger, that may be standard practice though). The game room was a let down, so very crowded, 1 of the games did not work at all & the basketball game didnt keep score. The TVs in the game room didnt work so they couldn't play the video games. When we arrived at 4:00pm, the cleaning people were still inside so we had to wait, a porch full of trash was left for us, there was food on the pool patio (we stepped on in bare feet) & dirty socks found in the couch. Master Bed had stains (blood, paint?) on comforter, we were very worried whether they had washed the linens but beds were really comfy. Wanted to love it, but sadly, didnt.
Sally H.
Aufenthalt von 4 Nächten im Mai 2024
