8/10 – Gut
Sangita S.
16. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
A Fantastic Time with a Critical Hurdle
This charming property in Three Rivers is in the heart of Sequoia National Park. While it is well-lit and inviting, it could benefit from better management, as some details were overlooked. The most serious issue we encountered was the driveway leading to the main street. The road is steep and narrow, making proper maintenance of potholes absolutely essential. Unfortunately, those potholes turned into a nightmare when our van got stuck, leaving us completely immobile and blocking the narrow road entirely. This was an incredibly frightening experience, especially as the sun began to set and darkness loomed.When we reached out to the staff for help, we were met with disappointment. The lady quickly pointed out a disclaimer about the driveway on the site but showed little empathy. While she referred us to a towing company upon request, her hurried and indifferent response added to our frustration.We ended up involving the local police and the towing company, which took several hours and incurred expenses of 300 (cash), along with damage to the rental vehicle. These costs, along with the time and stress involved, could have been avoided with proper road maintenance. The tow driver even mentioned a similar incident that occurred the previous year. If you are traveling in a larger vehicle, such as a van, we strongly advise caution, as you may face similar challenges.
Sangita S.
Aufenthalt von 2 Nächten im April 2025
