6/10 – Okay
Wendy R.
24. Okt. 2024
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
Nice place, but broken oven/stovetop
We arrived late after a long day flying/driving and we were just looking forward going to sleep. We got settled in, and around 11pm, heard a loud beeping coming from the kitchen area. My husband got up and noticed it was the oven giving an F11error. Since it was late, he just pressed the OFF button and the noise went away. We thought this had solved the problem, but we were wrong. It continued for the next 3 hours, every hour, until finally he unplugged the oven. We contacted Meredith Lodging the next day and they sent someone out to check it, but he was unable to fix it. Later that day, the owners family member and another repairman showed up and tried to fix the problem, but were not able to. So, for our 4 night stay, we had no access to an oven or stove top. After we checked out, we received an email from Meredith Lodging wanting to know how our stay was. We told them we were not happy about not having any way to cook food for our entire stay and simply asked for one nights rental to be refunded, especially since the first night we were not able to sleep due to the noise. After a few days, we received an email stating Meredith Lodging would give us $100 credit towards our next rental, but we had to rent through them, not VRBO in order to receive this. We paid $350/night for this trip and probably will never use this realtor, so this really doesn’t help. However, the view was great from the house.
Wendy R.
Aufenthalt von 4 Nächten im Oktober 2024