Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have been staying at Sandpiper off and on since 1990. This year was the most frustrating of all other years combined. First, for the 2nd straight year I was told the condo wasn't cleaned. However, both years, I was sitting outside the condo on the deck waiting for the code to enter the condo and no one ever came. This year I sat from 2pm until 4:30pm. I contacted Bender twice and was told the cleaning was not complete. However, I then received a text saying it was completed. I was sitting on the deck outside the condo the entire time. No one ever came to the condo. Therefore, the condo was actually ready the entire time I sat on the deck in the heat. Not sure if the cleaning company is attempting to stretch their hours for pay purposes or Bender has an issue with bad communication? Then, as I was leaving on Saturday the elevator was broke down which required me to carry all luggage down the steps. Normally not an issue, however, I have an arthritic hip and back. Also, recovering from heart surgery a month ago. Not Bender's issue I get it. However, they are charging elite level prices so the treatment of customers and amenities should be elevated as well. I have recommended this property to numerous individuals over the years. I love the layout and location. The property, location and stay did not disappoint but the first and last impression left me frustrated and disappointed.