Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
6/10 – Okay
Vanena T.
18. Apr. 2021
Decent stay however areas for improvement
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The apartment itself is managed by an external agency not the resort. Our issue was we were only given 1 access card, the place was left unlocked/open when we arrived so we only discovered we were supposed to be given a key too as we were locked out the next morning. After back and forth with the agency, we then had to drive back to their office for the key which was an inconvenience when it should’ve been dropped off by the agent as a courtesy to us. There is NO WIFI we knew this when booking as we are happy to use our own data but the location where the apartment is there is absolutely NO RECEPTION and dead spots throughout. This was a nightmare especially with kids and really affected our experience during the stay. Honestly in this day in age FREE WIFI should be a standard! Lastly only 1 fork was given, 4 bags of tea given but only 2 packs of sugar and NO COFFEE satchets, 2 tiny bar soaps were provided and no complimentary travel size shampoo/body wash etc. Look they may be little things but honestly wouldn’t cost the owner that much and I’m sure most hotel travellers would expect these and they are just nice touches to the making the stay more convenient and less stressful, even airbnbs hosts are more generous than this place. For the price we paid I don’t feel it was worth it and encourage the agency to please take note of the little things too! The place was tidy although I question how truly clean the carpets are and frequent dusting/deep vaccuuming be required.The resort is lovely and great location, the wrap pool such a nice feature but just too cold to swim in Autumn but the lap pool was comfortable for the kids to use at least. I would stay at the resort again but not through the agency rather another apartment booked through the resort instead.
Vanena T.
Aufenthalt von 2 Nächten im April 2021
