6/10 – Okay
Benn B.
26. März 2023
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Has potential but.....
While there was nothing "wrong" with this place - newly renovated, clean, lots of pillow and blankets - my experience from start to finish with the family wasn't great. I never do review but felt like I really should with this one.
The pool is NOT open in the winter but when you filter to places with pools on VRBO this listing shows up. I think this is false advertising. Like saying we have a pool but you can't use it. I ended up just taking my kid to the local pool and paying for us there.
My wife fractured her foot and can’t walk but we weren’t able to cancel or given any options to accommodate (fair enough I guess?)
The hot tub was green - yuck!
My car got damaged TWICE and they have no cameras in the underground parking area
Queen bed in the master bedroom is hard as a rock
While people at the complex replied to my requests and were very polite no real action was taken and I had to follow up on each thing.
Benn B.
Aufenthalt von 5 Nächten im März 2023