My family and I booked this house for an 8-day trip to Orlando to visit Disney and surrounding attractions. The house was advertised as clean, family-friendly abode perfect for a large group of ages and well equipped with everything we could need to feel comfortable and make it feel like home away from home: supplies, an open kitchen, etc.
The house was LITERALLY FILTHY AT CHECK-IN. FIRST - there were barely any supplies in the house. There were a few decrepit dishes, about 8 ceramic bowls, LITERALLY ONE POT, ONE unclean pan, 1 rotting cutting board, a crumb-covered oven mitt and perhaps five total serving utensils that looked as though they had been run over by a truck in 1980 – all plastic and falling apart - disgusting, covered in food and dirt, and placed in the cabinets as if no one would notice. There were NO CONDIMENTS - no salt, pepper, clean silverware, dish rags, laundry soap, tin foil, saran wrap, ketchup, soap/shampoo - NOTHING. I’m certain other families had purchased these products and it’s clear the homeowners take them upon check-out in what feels like fraud in order to continue accumulating as each new family is forced to restock and rebuy.
The towels provided – ripped, thin as tissue - were only for the shower - they advertise a pool, yet there are NO pool towels offered, and not enough towels for the entire house! NO toilet paper, no tissues, no paper towels, and EVERYTHING WAS COVERED IN DIRT AND GRIME. The bed linens had hairs on them from a previous guest, the walls were covered in vomit or spilled beverages; the shower had visible flaking black mold in the doorway, and there weren't so much as toothbrush holders in the bathrooms to hold our own supplies.
The master bathroom toilet was clogged upon entry, and it took the owner FIVE DAYS to send a plumber after it was reported via the app immediately. HOW IS THAT OK!?
The carpets were covered in stains, the drains were filled with hair from other previous guests, and not a single supply in the house was clean. I HAVE PICTURES TO DOCUMENT EVERYTHING!
I would NEVER recommend staying on this property again. The owners do not take care of the home and falsely advertise its clean nature and ability to accommodate a large party. WHAT A FILTHY DISGUSTING DUMP.