4/10 – Schlecht
Anna G.
15. Aug. 2021
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Run!!! Not a cabin for families!!!
I spent the first 2 hours cleaning the entire cabin. There was mouse poop EVERYWHERE!!! It was on the countertops, on the stove, in all of the kitchen drawers and cupboards, in the bathroom cupboards (mice ate the toilet paper) there was a huge mouse nest behind the microwave. Mouse poop on the beds. Dirty used Band-Aids on the shower floor, empty shampoo bottles on the floor, hair binders also on the shower floor. No outlet covers on the outlets, exposed wiring, no vent covers on the floor heat vents so jagged metal ductwork is protruding out of the floor right next to the dinning table, in a high flow walking area where children were eating/playing, same issue in the kids bedroom, I had to cover the sharp ductwork with rugs so no one cut their feet. Garbage cans were full of garbage, there was a bag of garbage left outside. Dirty laundry on the floor. I had to wash ALL the bedding after searching for it, I finally found sheets to make the beds in a tote tucked in the back of a closet under a bunch of junk and more mouse poop. There were a few random blankets washed and folded to use but no where near enough bedding to make the beds. There is only ONE bunkbed, not two like the profile shows. There is NO internet like the profile shows. I messaged owner about the internet asked where the internet router was and he told me where the router was and asked "is it not there?" suggesting someone took it or some garbage like that. There is no cable TV like the profile shows. I did message the owner about all of these issues, they blamed the mess on a cleaning company but Im pretty sure there is no cleaning company, the neighbors only saw him coming and leaving the cabin prior to us arriving. I did receive a partial refund for all the issues, Im still waiting another refund for the pet deposit because we did not bring a pet. What was refunded does not cover this disaster cabin. Because there was no internet I had to use 4 days of PTO so Im really annoyed about that. The outdoor area was nice, the cabin has really nice access to the lake, the yard was nice, there is a nice beach area the kids enjoyed, there is a dock (very weedy off the end of the dock though). We spent most of out time outside and on the pontoon we brought so luckily we didnt have to spend too much time in the cabin. Oh, and the cracks between the couch cushions are completely disgusting too. I wish I could post all the pictures I took. Not worth the price at all.
Anna G.
Aufenthalt von 3 Nächten im August 2021
