Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This property looked so nice and clean in the pictures, but the place was not clean at all. The bed linen was not clean,the bathrooms (tubs and shower curtain) had not been well tended to as they were half cleaned.I spoke with Dennis from the moment I arrived at the properties because things were not good as soon as we walked in, so we did the walk through. When I reached out to Dennis initially, he told me that he was going to send someone out to address our concerns, he NEVER SENT ANYONE NOR CAME HIMSELF. I stayed in contact with Dennis everyday while there, but he just gave me the run around.I rented 2 properties from him the same weekend (this one being the second one)and that was the worst mistake ever. This property had a situation even worse than the other one, but of course Dennis waited until the rental was over and we checked out, to sent cleaning people to the property and told us they didn't see the mold or the water accumulation by the vent on the ceiling, etc. He stated they try to paint in between visits, but they don't always get the chance to do so. Why just keep painting over mold?? Mold is dangerous to peoples health with allergies, asthma, and just in general, which we had in our group. The mold was in one of the bedrooms so we had to figure out how we all could sleep because the mold in the bedroom made that room off limits to us. It was just a horrible time. The worst part, was Dennis never came to address concerns while we were there. I have never had a dirty AIRBNB, until now. Generally when the host reaches out to the customer to make sure things are going well, but Dennis did not and didn't have to because I was in contact with him from check in, but he failed to truly address any concern or attempt to have things that could be corrected, like the cleaning people bringing clean bed linen by for our stay. He sent no one for the mold, although he stated he would while we were there, but he did not.