First, the view really is amazing! The drive is a bit steep and windy so arrive during daylight, preferably with 4WD/AWD. The owner isn't into welcome packages, nice touches, or interior design, but all the big ticket items work: new heat/air, gas fireplace (never ran out of gas), spa, plenty of hot water, big fridge w working ice maker. Although we only used spa once, it was nice. My adult children (20s) were a bit creeped out sleeping downstairs the first couple of nights, but once we got settled in all was fine. The kitchen ceiling has a moldy/dirty look and needs to be scrubbed w a fresh coat of paint. I scrubbed the kitchen cabinets around stove which had a thick residue. (There were plenty of pots and pans). I bought a lot of pointsettas, room fresheners, etc from the Wal Mart (short drive away) to spruce things up, along with kitchen garbage bags (none were provided) and all paper products. Ultimately, we really loved the location and central proximity to the Smokies and the Biltmore, and had a great time with our family for Thanksgiving. We have mixed feelings about renting again.