We planned this trip for our high school senior daughter's final spring break and were not disappointed. We had an amazing time. The bottom half of the house comfortably slept our party of seven and the house was clean and comfortable, temperature-wise, on our arrival. The kitchen was generally well-supplied and had most of what we needed to cook our meals. The ocean views were stunning and the pool and deck areas were safe and well-maintained. The location of the house is fairly convenient, a reasonable driving distance from the Tulum ruins, the cenotes, or downtown Playa del Carmen to shop or eat.
However, the property was nice enough that we didn't want to leave that much. Also noteworthy was the arrangement the manager has with Beto, a local chef who will shop for, prepare and clean up meals for the entire family, for a very reasonable fee. He made us scratch margaritas, fish tacos, fresh guac, and all the authentic Mexican cuisine we wanted, all the while helping us with our Spanish and regaling us with stories of being chased by crocodiles as a boy. He was an unexpected highlight of the week, and we would highly recommend reserving him.
Alberto, the property manager, is onsite at a nearby cottage/house, and his three very friendly and happy dogs greeted us every day and loved to be fussed over by our kids. He is available to assist with routine needs.
In the interest of full candor, there are a couple of things of which renters should be aware... Firstly, we were very excited to paddle board and kayak, and the boats were in fact there and in fair condition. However, the location of the property means the constant wind and fairly significant waves make those activities, at least during the spring season when we were there, virtually impossible. So we ended up spending most of our time on the beach. Secondly, from time to time we noticed new and different people spending time on the property who, although friendly, candidly told us they weren't renters there. We had no idea who they were, or why they were there, and didn't really feel comfortable asking them to leave. There were no issues but it was a little strange, when we were under the impression the property would be accessible to us and the party renting the upstairs unit. Lastly, a few mattresses are in serious need of replacement.
But this is nitpicking. We LOVED the place, found it a great value, and would recommend to any family venturing to Mexico!