My family and I were incredibly disappointed with our stay here, and we did not receive the experience that we were promised by the owner. We originally booked this house so that we could attend my significant other's Navy Officer graduation in Newport, and the experience of staying here left a black eye on our memories and our trip.
I booked weeks in advanced and spoke several times to Sondra, the owner, confirming our reservation. Initially on the phone, she was friendly and seemingly helpful. Unfortunately, her reliability and helpfulness went down the drain the moment we stepped foot into the house. While we were attending one of the graduation events, others were given access to the house. Sondra called my father and left him a rude message letting him know that he was in the wrong house (due to her overbooking and lack of organization) and she was going to remove his things. On the way home, Sondra called me and asked me to relocate my party (which had traveled from California, Alaska, Hawaii and Florida) to accommodate the other party which she double-booked for our same house. When we returned, there were beer bottles and dishes left throughout the kitchen.
The house is older, and not very clean. The kitchen constantly had ants and the air conditioners were leaky. What was even more frustrating is that Sondra was supposed to provide linens, and she didn't provide any linens or towels. I had to go to the store to purchase towels for my guests, only to realize that same night that she also did not provide bedding sheets. I reached out to her to let her know how disappointed I was and she said that she would refund us for the towels that we had to purchase. It has been several weeks, and I have not received any apology, or check reimbursing us for our inconvenience and the towels we had to purchase.
To add insult to injury, Sondra was upset that we had taken the towels (that WE PAID FOR) home with us. Apparently, she expected us to purchase towels for her home and leave them, conveniently, for her.
Do yourself a favor. Do NOT stay here. You will not get what you pay for, and you'll only be left with an unreliable owner who will take advantage of you.