My family and two other families were excited to take our first trip since the pandemic. Unfortunately the experience was well below our expectations. First, the majority of us were attacked by bugs. We don't know if the bugs were bed bugs, fleas or mosquitos, but regardless, not a fun way to vacation. Second, of the 9 beds in the house, 5 of them were in two rooms that did not have air conditioning. After complaining to the owner, he had a portable air conditioning unit put in, which helped for 3 of the beds, but still left two beds without air conditioning. Third, we were excited about taking a jacuzzi, but the jacuzzi had no power, and it took until the second to last night of our trip to get power to the jacuzzi. Fourth, the front gate doesn't lock, which led to a humongous German Shepard wondering onto the property throughout our trip. This was a real issue, as some of the kids were terrified. Fifth,
the photos on VRBO paint a very different picture than what the house actually looks like. The photos make everything look like new, and unfortunately the house is run-down. The jungle gym, trampoline, cornhole game, ping-pong table, etc. are old and warn out. The water slide has some cracked concrete that leads to scraped body parts and there were a number of leaks throughout the house. I communicated with the owner about the issues, and he acted like he was willing to consider a partial refund. When I requested a partial refund he disappeared. I have written him 3-4 times over the past 18 days and he is now completely ignoring me.