Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I recently stayed at DMST17. This is my second go around at this property. Upon arrival, management was helpful with the check/in process, providing me with adequate information on how to the get to property, etc. Once I arrived at the property, the view is breathtaking. I had been looking forward to this stay with my family for a year, since our last stay was so pleasant. However, as we were settling in, I started to realize certain things about this property, namely it was just plain dirty. There were ants, a dirty floor mat in the shower, pistachio shells on the floor in the living room from prior guests, appliances were sticky with a film on them and closet doors that were off the tracks and would not open. One was just broken. Two of the three vanity lights were burnt out as well. I have a toddler who still likes to crawl around, so it even made matters worst. Upon noticing everything around us, we started by taking down the bed and washing everything, because who knows when the last time was that they were washed. My wife then tried to vacuum, but the vacuum canister was full and had to be emptied. Even after emptying it, the vacuum still did not work. After spending several hours wiping, washing and cleaning, we finally settled in. We tried to hang some towels in the bathroom, but one of the bath hooks was broken, and fell off. There was just a dirty feeling whenever we came home to our property. After all our cleaning, we decided to just stay and accept it, rather have to make other accommodations. Upon checkout, I mentioned the problems I had with the cleanliness of the property to management, and was met with a surprising remark of, yeah, it's that time of the year. Am I supposed to assume the rentals get cleaned once a year, and August is the dirty time? I plan to come back to the San Diego area again, but I can honestly say I will do further research, for a vacation rental company. I did recommend Dave Stubbs to the Donnelly family