2/10 – Ungenügend
Mariyah S.
11. Sept. 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Family Stay - Think Twice
If you want a place two blocks from the beach with a large yard, this may work. However, if cleanliness and comfort matter, look elsewhere. We didn’t receive check-in info via VRBO, so I emailed him. He texted the details later and mentioned a big new Weber gas grill.
When we arrived, the house was covered in cobwebs. While some are normal in summer, we didn't expect spiders inside in every corner or above the beds. The furniture was ripped, the mattresses were so worn that two people would roll into the middle, and the floors were too dirty to walk on barefoot. Sheets looked dirty, and paint was peeling around the house.
The freezer was missing shelves, making it nearly unusable. When I contacted John, he said the cleaning crew should have informed him about the freezer. Two hours later, water leaked from the fridge. He said it had been leaking for a month and suggested we use towels. Talk about a safety hazard. I cannot believe it takes a month to replace a fridge. The bathrooms were moldy and misrepresented. One had just a jacuzzi, and another was in a filthy outhouse. Not great for after the beach.
When I expressed our disappointment, John was dismissive: that the appeal was the location and yard and we could leave if we wanted. Where were to go?
Ironically, the yard was in such bad shape we asked if he could turn on the water so we could clean the patio to sit for a meal. He never responded, so we swept it ourselves. We had to clean the grill ourselves to use it.
Mariyah S.
Aufenthalt von 3 Nächten im August 2024
