Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
First, the location was great, and the size of the property fit 10 adults comfortably. The staff was very professional, and, when booking, they had a very quick response time. However, the property itself was a little run down, which wouldn't be an issue if things were clean. When we arrived there was food splattered on the walls in the lithe , the floors weren't clean, and there was an awful stench coming from the downstairs bathroom that smelled as if something was decaying. We tried to air it out by keeping the window open and the fan on, but to no avail. It only got worse. When we pulled out the sleeper sofa, we couldn't find sheets. The place advertised that it sleeps 12 with a sleeper sofa, and claimed linens were provided. There was also a leak in the freezer that caused a puddle to form in the refrigerator. At first we thought it was condensation from our food and drinks, but when we were cleaning up we saw it was the freezer. I contacted the property management company to explain the issues and still haven't heard back. To be fair, it was Labor Day Weekend. However, I assume that is a busy time for rental property management companies, and figured I would get some sort of response within a week. When I called the number, someone answered, and they were very helpful. Unless this place is thoroughly cleaned, I wouldn't recommend the property.