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8/10 – Gut
28. Juni 2024
Good location but access to room up a number of steps and no lift
Pros: The location of the apartment was good and as a group of friends we travel to La Carihuela most years so obviously enjoy the resort.
Cons: When we arrived we could not get into the apartment as the code for the door did not work. I contacted host who lives some distance from the apartment and she eventually turned up with a key. She promised that the keypad would be fixed but it didn’t happen so we had one key between five for the whole duration. We reported a potentially dangerous electrical socket (that we needed) - electrician promised but no show. We were a group of five women and no wardrobes in two of the three bedrooms. The promised four balconies in the description were Juliette balconies so we had no outside space which we really wanted. Access to the apartment was very difficult with luggage because of the steps and no lift. This should be absolutely clear in your description. In summary: good location but very little else. The description should be much clearer as access etc is really important Also, I didn’t think to ask if wardrobes would be provided and explain that the balconies are not outside space.
