We arrived at our condo at approx., 6 p..m. on Fri., June 17, with our rental to last until Tue., June 21, 2022. At first glance, the condo appeared fine. However, at 3 a.m. my daughter tried to shower and could not finish because the drain was completely clogged (which I suggest should have been noticed by a cleaning crew if the tub/shower had been cleaned prior to our arrival). I called a nearby friend in the middle of the night (a plumber), who was able to clear the drain enough that we could use the shower in the master bath. In addition, when we arose on Sat., when we tried to use dishes/cups in the cupboards all of the dishware was coated with red, crusted sauce. The floors were so dirty that our one and a helf year old was covered in black dirt with minutes. I called the office on Sat. morning and spoke with a woman who said she was Stephanie. I told her of our issues. I asked her about the condo ownership and suggested the owner was getting "ripped off" by the cleaning company. She told me the condo was individually owned. She offered a credit for the cleaning services but I told her that would not be adequate and that I would not negotiate over the phone. I volunteered to come to the office on Monday morning to discuss the negotiations in person. I also told her that the owner should know because the cleaning crew, prior to our arrival, had charged for services not being rendered. Stephanie then sent a maintenance and cleaning crew within a short period of time. They did a fine job but I did not feel comfortable leaving them alone because all of our personal belongings were there and exposed. So, we canceled our beach plans for the day with other friends and waited in the condo until the crews left. After they left, I received a phone call from someone who said she was the owner, Julie Massey. She accused me of having more people than the rental allowed (we had 8, which is the amount of persons advertised); attempting to obtain a total refund (which I never even suggested). She made a verbal offer of settlement over the phone and threatened to call the police when I told her I would not negotiate over the phone. She told me to "get out, right now". I took that as a threat. I hung up while she was still talking and she called back immediately, yelling. I hung up once again. I will never rent a unit managed by Julie Massey again and will tell as many people as possible how poorly I was treated. Shame on you.