4/10 – Schlecht
Sam M.
19. März 2025
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Disappointed
We came to SA for a conference and my birthday. We booked based on photos, amenities (pool, hot tub) as well as proximity to the airport, downtown and the conference. The neighborhood is in a rough area. I would not have felt safe if my husband was not with me. The unit and surrounding area consistently smelled of marijuana the entire trip. This was bothersome (especially being pregnant) and was immediately communicated upon arrival. Initially the unit appeared “clean” but once it was being used, you could clearly see corners cut with cleaning. The showerhead was covered in timescale and mineral deposit. It was not functioning properly due to the buildup, pressure was erratic, the hot water was minimal. The shower curtain was also covered in pink mold at the bottom. When we informed the property manager, she said the only time she had to come “fix” it was right then and no other time but we were heading out for my birthday dinner. Upon arrival to dinner we received multiple messages that she was about to enter the property without us there or our consent. This was particularly frustrating because we were trying to enjoy the night but was blown up on the app. We were not comfortable with a stranger in the unit with all of our belongings and stated this. The hot tub had not worked for over a year. Someone else’s dirty socks under the bed. The kitchen backsplash was dirty from previous renters. Gnats/flys from the sink. Thin blankets and pillows. Would not stay here again.
Sam M.
Aufenthalt von 4 Nächten im März 2025
