8/10 – Gut
Trinity H.
26. Sept. 2024
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Nice condo - Hurrican Helene showed up :( No refunds
Nice condo, but the bathrooms need a major upgrade. They pale in comparison to the kitchen area. Needs new tub, bathroom sinks and toilets. Overall, the condo is beautiful and the Stay was comfortable. 2nd night there, the power went out for quite a while in the middle of the night and got real hot. Called hotline, someone answered right away and stated power company was working on it. Only thing I'm very disappointed in - Hurricane Helene was coming through. DeSantis declared emergencies for 61 out of 67 counties. We decided to leave on Tuesday night at 11 pm. We went to the office and spoke to the manager to ask for a refund on the balance of our stay. Or even a rain check for next summer. No refunds or any type of discounts for another time were offered. They stated if we left before the mandatory evacs happened by the Governor, we wouldn't be refunded. One of the persons on duty even said, "Awe, don't let a little rain and wind ruin your stay or make you leave early." A little rain and wind? It's a Cat 3 (As of Tue) Cat 4 now. Problem is,who want to stay until the last minute - how dangerous is that? People were already flooding the gas stations and the traffic on the highways on Tuesday evening were horrible. We were only there Saturday, Sunday and Monday nights as we packed on Tuesday evening and left. Would have been nice to at least had some sort of refund or rain check for sometime in the next year. If so, we would be back next year, no questions.
Trinity H.
Aufenthalt von 4 Nächten im September 2024
