We have rented for 30 years from Edgewater with no problems. We paid ALOT OF MONEY to stay 8 nights, With a VERY LARGE security deposit. It was myself, my husband, and 2 children. When we arrived and inspected the unit the rug in the master bedroom was disgusting it had huge brown stains all over it, the Master shower had mold in it, all the mirrors were dirty and foggy. I had to clean the mirrors myself because you couldn't even see yourself in them from whatever was smeared all over them. Also,when you pay ALOT to rent a place I would expect nice sheets. The sheets on the master bed and all the beds for that matter, were HORRIBLE. They were so cheap they had balled up and were so uncomfortable. My husband got burnt one day on the beach and couldn't even sleep in master bed bc the sheets were too rough. It felt like there was gravel and sand in the bed. So, I never complained about any of these things and upon check out. I cleaned the place from top to bottom. I contacted the owner after we left and she informed me, that the master bedroom rug was horrible and needed to be shampoo-ed. I told her those stains were there when we arrived and I had took pictures of it upon arrival. Then she said oh yeah, there were a couple stains before you. So when she couldn't blame the rug stains on us, she said we smoked in the unit. Which is a completely false, none of us smoke. I had cervical cancer and pre skin cancer cells removed. We are not smokers. So she is telling me she has no intentions of returning my damage deposit. I have asked for receipts as to what my security deposit was used for, it's Florida Law to provide renters with receipts to what their security deposit was spent on, if you intend to keep it. I have received no reply from the owners.
Needless to say, We will NEVER rent From Holloway Rentals again.
It's very sad that I paid so much money, cleaned the place, and took care of it like it was my home. All to be accused of things we didn't do and have A VERY LARGE SECURITY DEPOSIT, basically stolen from me.