6/10 – Okay
Verifizierter Reisender
26. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Not impressed
We have wanted to stay at Sapphire many times over the years because it looks very nice and clean with a fabulous pool. We walked into our room and it smelled like someone dumped a bunch of cheap lemon cleaner and bleach in the room. I had to wait a bit to occupy because it was so bad but I thought it was at least clean. Very quickly though, gnats started coming out. When you sat on the couch, they would come out. In the kitchen, in the bathroom, everywhere. I can’t tell you how many I killed in four days. Maybe the prior tenant had something ripe or never took the trash out but it grossed me out. The bed frame on the master bed was broken upon arrival too. My husband attached the headboard the best he could so the squeaky mattress would be flat at least. The view was lackluster but that is just because of its location in the building which we knew upon renting. We never got the cable to work in the living room. The elevators take an unusually long time considering its 2nd floor and was never busy or full of people. The elevator in the parking garage was also broken. Our room key had to be reprogrammed at least 4 times and we weren’t putting it in a wallet or next to electronics. For the front desk, you’d get a different answer within minutes depending on who you asked (about parking situation, movie theater availability, etc). Overall we just were not impressed for the price.
Verifizierter Reisender
Aufenthalt von 4 Nächten im Juli 2024
