I take full responsibility - I should have read the reviews and note the comments about the checkout process. Yes, they do state to allow enough time and do the towels the night before. Asking me to fold them and stack on top of the dryer - really? That's a bit much. And if you want to have breakfast in the morning, you better wake up at 6AM (yeah, on your vacation), so you can load the dishwasher and run it to completion before you leave in time for checkout. They ask all this so you will turn off the water. This does not make sense for many reasons, including the fact that they keep the house at 55 degrees, thus a really low chance of any pipes freezing. But besides that, the cleaning service needs to use water, so they have to turn it on again. Assuming the cleaning service is going to come within the week, why not have the checkout process be like EVERYONE ELSES and you start a load of laundry and the dishwasher before leaving??? Then the cleaning people can turn off the water when they live. This is the first place ever where I've had to do this much maid service. They reason that the cleaning service doesn't have time to get it all done. I don't believe that, because everyone else has a cleaning service that gets it all done. Maybe think about getting a new cleaning service? Granted the fees are lower, but not worth it. We won't be staying here again because of this checkout process. Oh, and I must have been the first person EVER to clean the lint out from the dryer. It was like a friggin' stuffed animal in there. I did take a photo, but too bad we can't attach it. No wonder the dryer takes a long time to do towels, as they mention in the checkout. I managed to put the heat on medium and run it regular (rather than super high heat and longer time, as I found the default t be) and the towels were dry in an hour. You're welcome for saving you energy and oh, yeah, preventing a DRYER FIRE. So, really, I think you just need to get a new maid service that can get it done.