We thoroughly enjoyed staying at Kevin & Michael's place, this past July. The check in process was a breeze, and the gentlemen made sure they were clear on the process and easy to communicate with, leading up to check-in. You can clearly tell that they take pride and care of their property as the style is perfectly reflected in the listing pictures. No issues using anything in the home, all worked as designed and without hassle. The landscaping is lush and definitely lends itself to the quiet and calm street this home is situated on. Make sure you take advantage of all the amenities in the back yard/deck area, especially the grill and outdoor shower!
We had one issue upon check-in, and it was clarified same day, after sending the hosts a message. This was a return to Ptown for us, so we're familiar with what amenities are normal and others that are a rarity. One listed amenity (in pictures and property details) was a 6 person hot tub, enclosed in the private, back yard. Upon arrival (Saturday), we noticed the hot tub was not anywhere to be found, and the shower was in its place. The rest of the home was great and so was the price/location, so we were still very happy to stay, esp since it is Ptown, so it's not like there were tons of other options in general. Since it was listed as an amenity and also pictured, we reached out to Kevin and Michael, to confirm that the price per night was NOT reflective of having a rare amenity, such as a hot tub? Both Kevin and Michael replied separately, although the responses were not in unison. We were told that the hot tub was taken out 2 years ago, just after COVID started, and that they had not updated the listing since then. Then we were also told that if we felt we were being mislead, we could stay Saturday and Sunday night for free, cancel the rest of the 9 day rental without fee and find another rental "with a hot tub" on Monday. ???
While the offer itself was nice, we had mentioned prior that we simply wanted to check the price and make sure it was reflective of an amenity they no longer had. Additionally, if you're familiar w Ptown in the summer, it was a bit rude for one to suggest that we could "find another place w a hot tub", when they know the town is sold out. We again clarified that we were completely happy w the rental otherwise and continued our full stay. Just odd to have an amenity listed for 2 years past its expiration, esp since updating VRBO takes minutes.
All in all, great stay! Ty!