Carlos & Nicole were absolutely wonderful. They helped answer a million questions for me before I arrived, and helped us with a ton of things while we were there! Beforehand, Nicole helped us arrange shuttles to and from the airport, book excursions, book a masseuse to come to the house, hire a chef, and helped us plan a volunteering activity which we wanted to do while we were down there to help some less fortunate kids. While we were there Carlos helped us when somebody broke their key off in the door (oops!), helped us get transportation to town, and even helped book an excursion for us. The house was awesome, clean, and fun. Kids had plenty of fun running around on the beach, playing in the pool, and exploring. At first we were a bit nervous b/c the kids were so excited and we didn't want anybody tripping or slipping, but after the first day everybody got used to the environment. Their are restaurants nearby which you can walk to and grab lucnch or dinner, or just have some drinks. They are all opened up to the beach too so you can hang outside on the beach while sipping a cocktail. The house was a 10min taxi to town and has lots of things to do nearby. The ocean was rough but the guys swam a few times although lifeguards called us out once. There was even a surf competition right next door which we could practically watch from the backyard. All in all it was an amazing trip and I would highly recommend for large groups.